Information We Collect
Turkish123 collects the personal information necessary to keep the platform running securely and effectively. The categories of information we collect are as follows:
Account Information
At registration, we collect your full name, email address, phone number, date of birth and other identifying details required to verify your identity in accordance with compliance requirements.
Device and Browser Information
We automatically record technical information such as IP address, browser type, device operating system, screen resolution and access timestamps. This data is used solely for security purposes and to improve the user experience.
Payment Information
To process deposits and withdrawals in MYR, we collect the payment method details chosen by the user, including the account holder name and associated account number. We do not store full card numbers directly — all sensitive payment data is handled through secure, encrypted payment processors.
Usage Data & Cookies
We record platform usage patterns, pages visited, session duration and user interactions. Cookies are used to maintain login sessions, store user preferences and analyse website traffic in aggregate.
Purpose of Data Use
Account and payment information is used to process transactions in MYR, verify user identity, prevent fraud and ensure the security of all activity on the turkish123 platform.
Usage and technical data are analysed in aggregate to understand user behaviour, detect technical issues early, and improve platform responsiveness on mobile devices.
We use your registered email address and phone number to send transaction notifications, security alerts and important policy updates relating to your account.
Certain information is retained to fulfil legal obligations, including anti-money laundering requirements and user identity verification as prescribed by Malaysian authorities.
Cookies & Session Tracking
Turkish123 uses cookies to enhance the user experience and maintain session security. There are two categories of cookies we use:
Essential Cookies
These cookies are required for core platform functions such as maintaining login status, storing language preferences and enabling security features. Without them, the platform cannot operate properly and they cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how users interact with the platform as a whole. All data collected through analytics cookies is aggregated and cannot be used to identify any individual specifically.
Users can manage cookie settings through their browser. However, disabling essential cookies may affect platform functionality.
Data Storage & Security Measures
Turkish123 stores all user data on servers protected with industry-standard SSL encryption. Access to the user database is strictly limited to authorised personnel only, and every access is logged for audit purposes.
Data retention periods depend on the purpose of collection. Active account data is retained for as long as the account remains active. After an account is closed, data required for legal compliance may be retained for the period prescribed by applicable regulations.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure. Users are encouraged to take their own steps as well, such as using strong passwords and not sharing login credentials.
User Rights & Information Sharing
Right to Access, Correction and Deletion
Every turkish123 user has the right to request access to the personal information we hold about them, request a correction if that information is inaccurate, or apply for deletion of their data in certain circumstances. To make any such request, please contact our support team via the email address available on the platform.
Sharing with Third Parties
Turkish123 does not sell, rent or share users' personal information with third parties for marketing purposes. We only share data as necessary with authorised third-party payment processors for the purpose of processing transactions in MYR. These third parties are bound by strict confidentiality agreements.
In certain circumstances, we may be required to disclose user information to the authorities pursuant to a court order or legal obligations enforceable in Malaysia.
Policy Updates & How to Contact Us
Turkish123 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via the platform or their registered email address. It is the user's responsibility to review this policy periodically.
If you have any privacy-related enquiries or wish to exercise your rights as a data subject, please contact us at: [email protected]